We are a Managed Services Provider
For many years we operated on a break/fix business model -that is, we waited for something to break. We then waited for the client to notice and call us. Our cost and profit were low and client aggravation, due to down time, was high.
We then shifted to a Managed Services business model. Here we were proactive and predictive of system failures. Cost was high for us and our clients as the tools that we used to manage client systems were managed by third parties.
We now have the ability to monitor our clients systems at a very low cost to no cost. We flag issues as they come up and the client has a choice to DIY the issue or ask us to do it. When an issue is flagged the client is automatically issued a service ticket. They can then ask us for an estimate or request that we do the work. Clients can also login to their own company portal to view existing tickets. It’s that Simple!
System Maintenance and Monitoring
Know before you are in trouble. We can monitor your systems and proactively respond to issues to prevent downtime.
We can help you to configure your network in ways that allow your employees to work remotely while protecting you from intrusions.
Let us help you to stay protected from Zero-Day vulnerabilities with the Smart Design of Software and Hardware Firewalls.
Virus and Spyware Prevention and Removal
We use DNS Management, Spyware and Malware monitoring and Security Awareness Traning to prevent intrusions.
Data Recovery and Backup Plans
Let us assist you in finding the best trades offs between onsite – offsite backups and recovery times for your situation.
If you are using Cloud Services we can help with backup and creating solutions that are the best fit for your organization.
We Are Here To Help!
ACE Internet Services, Inc.
PO Box 2667,
Lynnwood, WA 98036
Cloud Champion Partner
ACE is a Microsoft Cloud Champion Partner with the Office365.com